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Midtown Sacramento, CA
Posted 2 months ago

Apply by emailing us as at jobs@capitoltechsolutions.com.

Description:

Capitol Tech Solutions is looking for an IT Managed Services Relationship Manager for our fast growing digital transformation firm in Sacramento, CA. CTS specializes in providing complete digital and technical solutions for firms and organizations throughout Northern California. We exist in a fast paced and dynamic environment with a start-up mentality and are looking for a relationship manager that will bring a similar passion with a focus on customer success and business growth.

Primary Responsibilities:

Our IT Managed Services Relationship Manager’s focus will be managing our IT clients and seeing that tasks and projects get completed on time and on schedule. In addition, you will have the opportunity to expand the services we offer to the clients. You will be the main point of contact for our clients, gather requirements for tasks, and work with our IT team to see the clients issues resolved. Since we emphasize good customer service, we are looking for someone with great people and organizational skills who can take issues, relate to the customer, and communicate throughout the lifecycle of the issue. We are also looking for basic IT skills, and individuals who are interested in growing their IT and Infrastructure knowledge.

  • Responsible for client management for existing customers, assuring their needs and requests are met
  • Be well organized and self-motivated to succeed.
  • Possess the ability to juggle many different clients at once.
  • Partner with the account team to oversee client-related work.
  • Partner with the account team to oversee client-related work
  • Manage vendor relationships
  • Ability to manage client expectations and keep them happy.

Qualifications:

  • Evidence of top achievement in several aspects of your educational, extracurricular, or professional background.
  • 3-4 years of successful sales or account management work experience is helpful, but not mandatory
  • Great personal and organizational skills, and ability to manage multiple clients and projects simultaneously.
  • Talent to develop rapport with clients through providing day-to-day client contact, managing relationships & expectations.
  • Strong interesting in IT and Computer systems
  • Quality Control

What this opportunity offers:

  • $40K base salary
  • Bonuses available based on performance
  • Product and IT training
  • Most importantly, this job offers you the opportunity to manage our clients and run our business like it is your own. You’ll manage customer development and satisfaction, and have a direct impact on the product created for your customers. You will be directly compensated for your success.

Interested applicants who are organized, competitive and ambitious should e-mail their cover letter and resume to jobs@capitoltechsolutions.com

About CTS:

Capitol Tech Solutions is a fast growing Digital Agency in Sacramento, CA. CTS specializes in providing complete digital solutions for firms and organizations throughout Northern California. CTS has provided custom solutions for several industries, including politics, non-profits, associations, PACs, and small businesses. We provide a fast pace and dynamic environment, and are looking for new team members that bring a similar passion.

Learn more about CTS.

Apply by emailing us as at jobs@capitoltechsolutions.com.

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