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Capitol Tech Solutions Joins with HubSpot to become a Solutions Partner

by | May 14, 2021

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By leveraging an all-in-one CRM ecosystem, CTS furthers its commitment to user experience and customer satisfaction.

Capitol Tech Solutions expanded its commitment to customer satisfaction when the web design, software-as-a-service (SaaS), and digital transformation firm enrolled in the HubSpot Solutions Partner Program.

HubSpot, a leading growth platform, specializes in customer relationship management (CRM) software. The Solutions Partner Program offers a one-stop-shop with its CRM application system, which will directly benefit Capitol Tech Solutions’ customers and help them grow.

“Capitol Tech Solutions is dedicated to helping our clients succeed in a digital world. We provide innovative and cutting-edge solutions to our clients,” said Capitol Tech Solutions’ CEO Bobby Reed. “Becoming a HubSpot Solutions Partner broadens our knowledge and provides another tool to deliver success for our customers.”

What is a Solutions Partner?

A Solutions Partner is a subscriber of the Hubspot CRM ecosystem, which includes marketing, sales, web design, CRM implementation services, and more.

The program allows partners to differentiate themselves based on their expertise and credentials. Potential customers can search the HubSpot Solutions Directory based on credentials, ensuring they find the right match for their specific needs.

The Solutions Partner Program is designed for customer-centric businesses and organizations that want to “learn, grow their business, and use the best technology,” according to HubSpot’s website.

Current Capitol Tech Solutions’ customers will enjoy the added knowledge base HubSpot provides company-wide, and clients will be able to take advantage of a wider array of user experience tools, Reed said.

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What exactly does HubSpot do?

HubSpot is a CRM platform, which is a technology for managing the entirety of a business’ relationships and interactions with customers and potential clients. The company’s message is that people and businesses do not want to be badgered into choosing a solution, they want to be helped.

According to data collected by HubSpot, businesses average three service providers, which adds unnecessary complexity, its website states. With a CRM system, a Solutions Partner can focus on their customers with a single suite of specialized apps at their disposal.

How does this enhance Capitol Tech Solutions’ products and services?

Capitol Tech Solutions will immediately deploy the HubSpot Solutions Partner Program across its software development, web development, user experience, and data science teams.

Reed said the partnership furthers the goal of Capitol Tech Solutions in meeting and exceeding customer needs in both the public and private sectors.

“What we want to reflect in our content is our expertise, our attention to detail, and our process,” Reed said. “Our attention to meeting the customers’ request and what the customer is looking for. We succeed when the customer succeeds.”

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