Capitol Tech Solutions was recently honored with the 2018 "People Love Us on Yelp" Award. This is our third award this year alone for our user experience services. We were also honored with the 2018 Silver Davey Award and a Best of Sacramento Award for our work in user experience and web design.
Why the "People Love Us on Yelp" Award is significant to Us
While we appreciate all the awards and accolades we receive from different organizations and associations within our industry we regard the "People Love Us on Yelp" Award as a very high honor because it reflects our actual clients and partners viewpoints and feedback. The award is given to businesses that receive a large amount of reviews and maintain a high satisfaction rating among Yelp users.
We are extremely honored by the 29 plus 5 star reviews we have received since 2012 and we take great pride in maintaining our high level of customer satisfaction. Bobby Reed CEO and founder of Capitol Tech Solutions believes our client reviews reflect our commitment to customer satisfaction and successful partnerships. "Receiving not just one single 5-star reviews but over 29 shows that as a company we are committed to delivering and maintaining quality service that exceeds the client's expectations" Reed said. "We appreciate and use all the feedback our clients provide to ensure we uphold our standard of client satisfaction."
Yelp Reviews highlight Business Growth and Results
A strong indicator of the quality of a company's work is the specific individual feedback within each review. We make it our mission with all our clients to turn their website traffic into real customers and this benchmark is reflected in our clients' reviews. CTS client Magnus M. stated this in his Yelp review:
"Over the last year our goal as a company was to grow and scale in a way where we can achieve both our short term and long-term goals. We tried to take the initiative with this idea internally but it was too costly and finding a reliable solution proved to be difficult. After 3 months CTS got us up and running – we're already performing better than before and have opted to continue our partnership with them to develop a full-fledged user experience strategy. I highly recommend their services to anyone running a small business or large enterprise company who's looking for a digital agency."
This is a great example of the feedback we strive to receive from all our clients whether it's a onetime website development client or a client with an established on-going SEO and marketing strategy partnership.
CTS Continues to Expand & Maintain Commitment to Customer Satisfaction
Maintaining the high standard of customer satisfaction will remain a priority for the entire CTS team. "The success Capitol Tech Solutions continues to experience is driven from our commitment to providing quality customer service and getting our clients quantifiable results" stated Reed. "Continuing to grow the company with results driven individuals committed to maintaining our standard of customer satisfaction will remain a top priority."
To maintain that commitment to customer satisfaction as we take on more large and complex projects Capitol Tech Solutions has recently added a Customer Success Specialist a Software Development Manager and two new members to the Development Team.
Grow Your Business with the Proven Success of CTS
Are you looking to grow your business by improving your user experience efforts? Whether you want to improve your website generate more web traffic convert potential leads into customers or increase your brand recognition through social media marketing Capitol Tech Solutions has the experience and know-how to deliver results for your business.